KK ESSENCE

Privacy Policy

Information We Collect

When you place an order or contact us, we collect the details you provide — name, phone number, address, and city — solely to fulfil and communicate about your order.

How We Use Your Information

Your information is used exclusively for order processing, delivery coordination, and customer support. We do not sell or share your details with third parties for marketing purposes.

Data Retention

We retain order information only as long as necessary to complete your purchase and meet legal obligations.

Contact Us

For any privacy concerns, reach us at afnanvloger47@gmail.com.

Return & Refund Policy

At KK ESSENCE, customer satisfaction is our priority.

• Returns are accepted within 7 days of receiving your order.
• The item must be unused, unopened, and in its original packaging.
• For hygiene and safety reasons, opened or used perfumes cannot be returned or exchanged.
• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item.
• Once your return request is approved and the product is received and inspected, your refund or replacement will be processed.
• Shipping charges are non-refundable unless the error was on our side.

For any return or exchange requests, please contact our support team at:

📧 afnanvloger47@gmail.com